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We have collected a couple of tips and tricks to make your online purchasing and
selling experience a whole lot smoother.
These are all written by people who have experience in dealing with these
issues, which can be applied to trades and deals on EBay or many of the other
trading communities. Good luck!
TRADING GUIDANCEsee also:
and Troll Guidance
These were submitted to us by "Underclocked", and should be
quite helpful for both buyers and sellers:
1: Be honest, be honest,
be honest. Enhance this with total clarity and be sure the other trader(s) have
the same understanding of a deal's particulars.
2: Clearly represent your
exact product or offering, be sure to include any cosmetic or functional
problems. Check your thread for responses frequently or let others know how best
to contact you.
3: Make sure any item you ship is well packaged and
preferably use a shipping means which carries insurance and tracking. Some
- Always use order confirmation when sending via USPS. For any item sent via
Priority Mail it is only 35 cents. That way you can always see when the item has
- Include a card of some sort listing the senderís and recipientís address
information INSIDE the package.
- Use anti-static packaging to contain any sensitive computer parts.
- When sending breakable items, use plenty of good padding on each side.
- Use block caps in addresses, avoid punctuation, and leave 2 spaces between
state and zip code. Use a ZIP+4 code whenever possible. http://www.usps.gov/ncsc/lookups/lookups.htm
4: There are NO excuses for being late or unable to fulfill a deal.
Occasionally, there might be a legitimate REASON, but never an excuse.
Always honor your word.
6: Post a price for the item(s) you may be
selling. This is not an auction site! Further, should someone meet your asking
price or trade offer, you are obliged to make the deal and not quibble for
7: Promptly communicate with the other party at the different
stages of the deal, i.e. when the money is received, when you ship the package,
and a follow-up e-mail to see if the trade is satisfactory. IT IS A VERY GOOD
IDEA to use the same e-mail by just replying each time. Be sure to identify
yourself from the start with your BBS Username, the BBS you post on, and your
real name. This avoids a lot of confusion (especially true for us older
8: Trader references for many can be found at http://heatware.elitehardware.com/ . Check to see if the
person you are trading with is listed and read any feedback. In addition to the
HeatWare ratings check you should ask for references, use the BBS search feature
to check other posts by the trader, check with other reputable traders for
additional info, and finally if you still have qualms - ask the other trader to
ship first. Trust your gut instinct on close calls. Once you complete a trade,
add your feedback to HeatWare so others might benefit from your experience. Post
the bad as well as the good!
9: Get a phone number, and talk to them over
the phone (if needed). It's a lot harder to be taken advantage of when you have
their phone number, and it also makes it easier to find a person that
10: Please, update your thread when an item is gone and maybe
state to whom it went.
11: Stick to the terms of the Deal!!!!! Avoid
becoming a trader that gets involved in misunderstandings. Don't try to do so
many trades that you cannot give proper attention to each deal.
a printed copy of the deal and save it until the transaction is complete. This
will prevent confusion and prevent the problem of lost information due to a
13: If there's no legitimate e-mail in your profile, your
credibility suffers from the start.
14: If you're going put up a WTB
thread, be prepared to pay a little more.
15: If you're offering less
than 50% of what the items are worth on this board....you're a LOW_BALLER
16: If you make an offer of goods or cash, be positive you will be able
to deliver same in a timely manner within the framework of the deal. Postponed
delivery of any cash or goods should be arranged on the front side of the deal,
not after one party has shipped!
17: If you are new to the boards and
would like to play it safe, and since you're going to be expected to ship or pay
1st, try to deal with the long term established traders here for the first
couple of trades. You'll quickly build a really good rep without the risk. Then
later you can deal with unknowns and ask them to ship or pay you 1st. This is in
no way intended to imply that new people are less honest than the older members,
it's rather just a safety net suggestion.
18: Try to conduct yourselves
as gentlemen and ladies here. If you have no interest in purchasing an item
someone is selling, do not interfere with the sale by posting ridicule or
19: In line with the above, TRY VERY HARD to resolve
any issues relevant to your trades away from this board and preferably by
e-mail. Occasionally, things can happen beyond one's control which might cause
suspicion or misunderstanding. Please don't have an itchy finger when you
suspect a misdeed. Make every effort to resolve the issue by confidential
communications before decrying the situation publicly!! Misunderstandings posted
on the board can cause undeserved damage to BOTH traders'
20: Expect the absolute worst treatment if you violate your
deals. Your first trade could be your last.
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